Case Study...
National Archives at Kew

The National Archives is at the heart of information policy - setting standards and supporting innovation in information and records management across the UK, and providing a practical framework of best practice for opening up and encouraging the re-use of public sector information. This work helps inform today’s decisions and ensure that they become tomorrow’s permanent record. The National Archives is also the official archive for England, Wales and the central UK Government, containing 900 years of history from Domesday Book to the present, with records ranging from parchment and paper scrolls through to recently created digital files and archived websites. Increasingly, these records are being put online, making them universally accessible.

The vision of The National Archives is to lead and transform information management, guarantee the survival of today's information for tomorrow, bring history to life for everyone.  When the organisation needed advice and help on its customer service delivery, there was only one organisation it wanted to entrust this important work to, and that was Dynamic Solutions. That’s on the record.